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Contact CosmeticRx Customer Service

How to Reach a Person at CosmeticRx

Verified Contact Information

Toll-Free Number:

  • 1-800-488-4353
Call Now

Customer Service:

support@cosmeticrx.com
Send Message

CosmeticRx Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular CosmeticRx Phone Number
1 (800) 488-4353
Average Calls duration
2 minutes
Most Popular CosmeticRx Email Address
support@cosmeticrx.com
Issue Resolution Rate
Low (2% reported full resolution)
Contact Method Distribution
85% phone, 15% email
Common Reasons for Contact
Activation/ cancellation, shipping and delivery
View full overview

How to Contact CosmeticRx?

Users who prefer discussing their queries and concerns by phone can dial the toll-free number 1 (800) 488-4353. This helpline is active during business hours and ensures effective responses to all requests. However, calling the CosmeticRx phone number is recommended only for general or urgent cases. Those with critical issues or concerns can consider alternative communication options, such as emailing the agents or visiting the corporate office for in-person assistance. To do the latter, use the address, CosmeticRx Corporation, 3030 North Rocky Point Drive, Suite 150A, Tampa, Florida 33607, United States.

The CosmeticRx customer service team handles all user requests via a single email address: support@cosmeticrx.com. Since that is currently the only official email address, clients must specify their intended department and provide all required information to support their claim to ensure better responses. If the reply to an email gets delayed, existing users can log in to their registered accounts on the website. Once done, they can access the option to send a secure message to the customer care team. New users can sign up for an account on the platform or browse the self-service information to resolve their issues and concerns.

The hours for contacting the CosmeticRx customer service team in person are 9:00 AM to 8:00 PM EST, Monday through Friday. Users calling the agents during these hours also receive efficient responses. However, the support team takes around 24 hours to respond to online messages and emails submitted during the mentioned hours. Therefore, these options are not recommended if the matter is urgent. Additionally, if contacting outside regular support hours, it is best to access the self-service information on the official website to resolve your problem.

PissedConsumer Club

Contact Information

CosmeticRx Website:

CosmeticRx Help Center:

Corporate Office Address:

CosmeticRx Corporation
3030 North Rocky Point Drive, Suite 150A
Tampa, Florida 33607
United States

Other Info (opening hours):

Hours (EST):

Monday - Friday: 9:00am - 8:00pm

More contact details

Why Customers Call CosmeticRx?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 21%
  • Activation/ Cancellation 16%
  • Payments and Charges 16%
  • Shipping and Delivery 13%
  • Request for Information 12%
  • Product/ Service 8%
  • Account 7%
  • Refund 5%
  • Questions About an Order 2%
  • Website/ Application <1%

Customer Inquiries & Issues

21%
  • "Meds are warm upon arrival ice is melted"
  • "Refill"
  • "Check a order"

Activation/ Cancellation

16%
  • "Cancellation"
  • "Cancelar una orden"
  • "I have canceled my refills and your company continues to charge my credit card .If this continues i will file a charge against no permissions to do refills"

Payments and Charges

16%
  • "Billed for unknown item"
  • "I bought a voucher for Groupon for a friend every time she puts the voucher # she's told the has been redeemed. We contacted Groupon and another # was giving cosmetix rx said the same thing."
  • "Redemption of a purchase made via Groupon"

Shipping and Delivery

13%
  • "Shipping"
  • "My order has not arrived"
  • "I am receiving too many deliveries and my rx should be paused"

Request for Information

12%
  • "Order inquiry"
  • "Can I talk to a Consultant about the new medication I just started today"
  • "Update payment information"

Product/ Service

8%
  • "I purchased a 4-week GLP-1 package and paid for it. I followed the online redemption process exactly, step-by-step, according to the instructions; however, I have not yet received any email or phone call confirming the purchase or the redemption, let"
  • "I haven't gotten any product and I've been charged twice"
  • "Product not received"

Account

7%
  • "Paise subscription"
  • "Suspend Latisse subscription"
  • "Subscription issue"

Refund

5%
  • "Refund"
  • "Refund - stop charging me"
  • "Refund my money cause cosmetic Rx denied me"

Questions About an Order

2%
  • "My order"

Website/ Application

<1%
  • "Site assistance"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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